Handle user: problem sales price and default Sales/Marketing

Handle user: problem sales price and default Sales/Marketing

I always try my best to be responsive toward any error/problem/request/… from users.
Especially because the client is a company that operates almost 24 hours.

Case:

• Midnight,
• 2 AM

no problem at all

• Remote
• Google Meet
• reply via WhatsApp

easy

I am already battle proven to handle situations like this.

I sent a message to the User via WhatsApp

Why ?

• I feel for the User — they have been working all day
• they should not be bothered with technical details

me: what can I help you ?

As a Vendor, I see Users in 2 types:

• IT Team, at the Client side
• End User

God will help you, if you help your fellow human

Limit ? Our common ground, just one word: PROfessional

Of course, like everything in life,
there is always a boundary.

I must not entertain my Client/User.
I have to help my Client/User.